PRIVACY POLICY
Thank you for choosing to be part of our community at V1CE LLC, a company registered in the UAE, with a registered office and postal address for any correspondence at: V1CE Fulfilment UAE, Al Barsha Business Centre - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates (“V1CE”, “we”, “us”, or “our”).
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@v1ce.ae.
We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
We ensure the use and transfer of information received from Google APIs to any other apps will adhere to Google API Services User Data Policy, including the Limited Use requirements.
This website privacy policy is divided into the following sections:
- Who we are
- Our website
- Our collection and use of your personal information
- Our legal basis for processing your personal information
- Who we share your personal information with
- Whether information has to be provided by you, and if so why
- Transfer of your information out of the UAE
- Cookies and other tracking technologies
- Marketing
- Your rights
- Keeping your personal information secure
- Specific Terms – Do residents of certain U.S. states have specific privacy rights?
- Limitation of Liability
- Links to Social Media Networks and Other Third Party Websites
- How to complain
- Changes to this website privacy policy
- How to contact us
WHO WE ARE
This website is operated by V1CE LLC. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
We also transact with customers based in the USA. Whilst this Privacy Policy is applicable to all users of our website and V1CE customers, the majority is applicable to data subjects residing in the UAE. However, as we offer our services and transact with customers in the US, there are some additional terms within this Privacy Policy which are applicable only to US data subjects.
OUR WEBSITE
This privacy policy relates to your use of our website, www.v1ce.ae (the “Site”).
OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION
We collect personal information about you when you voluntarily engage with us via our website, including when you place orders and submit inquiries.
We collect this personal information from you either directly, such as when you contact us or purchase products or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. This information includes the following (“Your Data”):
Profile Data.
- your name, address and contact details (including phone number(s), email addresses, title, company name, business email, business phone number)
- date of birth
- social media handles
Payment Data.
- bank account and payment details (We do not store your payment data; we merely enable the processing of that data via our payment gateway providers. All payment data is stored by the applicable payment providers detailed in our Terms of Use.)
Contributions.
- details of any feedback you give us by phone, email, post or via social media
- information about the services we provide to you
- your account details, such as username, login details
We use this personal information to:
- create and manage your account with us
- verify your identity
- provide goods and services to you
- customize our website and its content to your particular preferences
- notify you of any changes to our website or to our services that may affect you
- improve our services
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
The personal information we collect can include the following (“Your Data”):
Your Data that you provide to us must be true, complete and accurate, and you should notify us of any changes to Your Data.
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
consent: Where you have given us clear consent for us to process your personal information for a specific purpose
contract: Where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
legal obligation: Where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
legitimate interests: Where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We routinely share Your Data, including your name and delivery address details with our delivery partners. This data sharing enables our delivery partners to dispatch goods to you.
We may share or transfer Your Data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may use third-party advertising companies, such as Adroll, Meta and Google, to help you see and find our products. You may see V1CE banners or ads when you are on other websites. These companies may use information about your visits to the website and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.