V1CE WARRANTY
At V1CE LTD, we pride ourselves on durability and quality; you can be assured products supplied by us are of the best quality worldwide as the world’s leading contactless business card provider. V1CE Care is here to provide you with complete peace of mind.
Replacements will be a like-for-like product or similar specification, up to a maximum of your original product purchase price, paid in the rare occasion a purchased product is discontinued.
If you have a product that is no longer available, we shall provide you with the next equivalent at no further cost.
What is covered?
- Loss of product
- Accidental Damage
- Any cosmetic damage (e.g., rust, scratches, etc.)
- Theft of product
Important Information
This is not an insurance policy and is an extended warranty only.
"Us, We, Our" means V1CE Limited, a company registered in England and Wales, number 12681711, whose fulfillment center is located at V1CE Fulfilment UAE, Al Barsha Business Centre - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates.
"You, Your" means the person who has entered into V1CE Warranty as defined in the document (top left).
There are statutory rights in place that apply to faulty goods. You can find advice on those rights from the Citizens Advice Bureau.
Your household insurance may provide you with some protection for your Product.
You are entitled to 2 replacements per year of your Warranty.
We will not be responsible for any failure to carry out our obligations if any circumstances outside our reasonable control cause it.
We will disable the link to the damaged product and re-enable it on the replacement product.
You will need to cover postage, packaging, and other additional costs incurred.
How to claim
In the unfortunate event that you are required to claim under warranty, contact V1CE Limited via any of the methods below:
Email us: hello@v1ce.ae
Go online to: https://v1ce.ae/pages/contact-us
Write to us at: V1CE Fulfilment UAE, Al Barsha Business Centre - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates
Download your copy by clicking here